Terms of Service

By using SearchVisible (“the Service”), you agree to these terms. If you do not agree, please do not use the Service.

The Service

SearchVisible measures how often AI language models (including ChatGPT, Claude, Perplexity, and Gemini) mention your brand in response to relevant queries. We provide a V-Score, per-model breakdowns, and guidance on how to improve your AI visibility.

No guarantee of results

AI model outputs are determined by the model providers — OpenAI, Anthropic, Perplexity, and Google — and change frequently based on factors entirely outside our control, including model updates, training data changes, and retrieval algorithm changes.

SearchVisible follows and recommends established best practices for improving AI visibility (sometimes called Generative Engine Optimisation, or GEO). These practices are grounded in how AI models are known to work, and many users see meaningful improvements by following them.

However, we cannot and do not guarantee any specific outcome. This includes, without limitation:

• That your V-Score will increase by any particular amount or within any particular timeframe
• That AI models will mention your brand more frequently or more prominently after following our recommendations
• That improvements, if achieved, will be maintained as AI models continue to evolve

Results vary based on your industry, brand, existing online presence, the quality of your content, and factors we cannot observe or influence.

Acceptable use

You agree not to use the Service to audit brands you do not own or have permission to audit, to attempt to reverse-engineer or scrape our underlying data, or to use our outputs in any way that is misleading or deceptive.

Free audits are intended for genuine brand research. We reserve the right to rate-limit or restrict access if we detect automated or abusive use.

Intellectual property

The V-Score methodology, platform, and all associated content are owned by SearchVisible. Your brand data and audit results are yours. We may use anonymised, aggregated data to improve the Service.

Limitation of liability

To the fullest extent permitted by law, SearchVisible is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including business decisions made based on audit results. Our total liability for any claim is limited to the amount you paid us in the three months preceding the claim.

Changes to these terms

We may update these terms. Continued use of the Service after changes are posted constitutes acceptance of the new terms.

Governing law

These terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law provisions. Any disputes will be resolved in the federal or state courts located in Virginia, and you consent to personal jurisdiction there.

Contact

Questions? Email us at hello@searchvisible.ai.